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Warranty

The arranged deliveries and works shall be implemented in accordance with the offer and/or the list of works of the Seller constituting the basis for order confirmation.

Small deviations, which do not affect the goal, from the model and/or the prospect constituting the basis of the offer or order confirmation (e.g. referring to dimensions, weight, quality) are insignificant faults which are considered to be accepted in advance.

Changes and improvements in the arranged deliveries and works which are based on new experiences and/or new economic results remain clearly reserved by the Seller.

The Purchaser shall control deliveries and works of the Seller immediately after receiving them and report visible faults, deficiencies or incorrect deliveries no later than within one week from receiving the delivery and works; and hidden faults - within one week from noticing them, in writing. The notification must be sufficiently justified and documented with evidence.

The warranty period shall be maximum 12 months from the receipt. The Purchaser must document occurrence of faults. 

In the case of justified faults, the Seller shall repair the faults within a determined period of time, request removal of the fault or replace the good. Several repairs and deliveries of replacement parts shall be acceptable. In the case of timely improvement, annex for deficiencies or deliveries of replacement parts, additional claims, such as termination of the agreement (its modification) or a decrease in the price shall not be allowed.

The warranty expires if the Purchaser or a third party unauthorized by the Seller introduces changes or conducts repairs within the goods.

If in the offer or the order confirmation a warranty declaration is included (each time it is not a guarantee agreement in a strict sense), it shall not apply to consumables (e.g. seals, etc.) or damages caused by inappropriate or improper use, natural wear, incorrect or faulty processing or storage. The warranty declaration shall be understood in such a way that the Seller shall be liable for faults (except for the cases listed above) which will occur within the warranty period and claims regarding them are pursued within the period.

In the case of consumer transactions, statutory regulations concerning warranty shall apply.

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